Contact us

How can we help?

Email us or start a chat. Ask about prices, setup or using OOXFLOW.

Email us

Made in South Africa. Built for the world.

STOCK IN ONE PLACE6 stores connected
OOXFLOWSHOP STOCK
48available
Stock is up to date
Shopify
Available48
Up to date
Amazon
Available48
Up to date
Online POS
Available48
Up to date
tTakealot
Available48
Up to date
Online Store
Available48
Up to date
wooWooCommerce
Available48
Up to date
A paid sale at your tillStock updates use your chosen locations and pack sizes.
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Two ways to reach us

Choose what suits you

Email us

Ask about plans, setting up your shop or your account.

We are changing our name from OnlinePOS.app to OOXFLOW. Both addresses go to the same team — please send your message once, to one address.

Write an email

Chat with us

Get a quick answer in the chat, or ask for a person from our team.

  • Questions about prices and plans
  • Help with setting up your shop
  • Ask to speak to a person
Before you email

Help us answer the first time

Put these in your email so we can find your shop and see what you see.

  1. 1
    Your shop nameThe name of your shop or online store.
  2. 2
    The email you sign in withSo we can find your account.
  3. 3
    What happenedThe page you were on, and a screenshot if something looks wrong.
Common questions
Which email address should I use?

Either one. [email protected] and [email protected] both reach the same support team. Please send your message once, to one address.

Is OnlinePOS.app changing its name?

Yes. OnlinePOS.app is becoming OOXFLOW. Same app, same team and the same sign-in — only the name is changing.

Will my sign-in change?

No. You sign in the same way as before, and your shop’s information stays as it is.

Where can I see the prices?

On the Pricing page. All prices are in South African rand (ZAR).

How do I delete my account?

Follow the steps on the Delete account page. If you can no longer sign in, you can ask us by email.